Hands-On Training with a Live Expert
Setting up a new system can feel overwhelming, but Wahsega’s Customer Success team is here to help. We offer one-on-one training sessions with a real person to walk you through the setup of the Carina communication platform. This means you can get expert guidance tailored to your specific installation, ensuring a smooth and efficient process.
- How it works: Book a 1-hour training appointment at your convenience using our self-service scheduling system.
- What to expect: A Wahsega expert will guide you through system setup, answer your questions, and make sure you’re comfortable with the Carina platform.
This up-front training helps integrators get their systems online quickly, reducing installation time and ensuring everything is configured properly from day one.
Troubleshooting with Wahsega Tech Support
Even with the best training, technical issues can sometimes arise. That’s why Wahsega’s Tech Support team is ready to assist you.
- How to get support: Starting a support ticket is simple—just send an email to support@wahsega.com.
- Availability: Our support team is available Monday–Friday, 9 AM to 6 PM EST to assist with troubleshooting and technical questions.
With our fast and reliable support system, integrators can resolve issues quickly, keeping projects on track and minimizing downtime.
Online Resources for Quick Answers
For those who prefer self-service solutions, Wahsega provides a comprehensive library of resources, including:
📺 Video Tutorials – Watch step-by-step instructional videos on Wahsega’s YouTube channel for guidance on installation, configuration, and troubleshooting.
📄 Complete Documentation – Download specification sheets (data sheets) and installation guides directly from each product page on our website for quick reference.
Why Wahsega’s Training & Support Stands Out
✔ Real People, Real Support – Whether you’re training or troubleshooting, you’ll work with a knowledgeable expert—not just an automated system.
✔ Convenient 1-1 Training – Schedule a training session when it works best for you.
✔ Simple and Direct Tech Support – No complicated forms or phone menus—just send an email to start a support ticket.
✔ Extensive Online Resources – Access video tutorials and complete documentation anytime, anywhere.
✔ Atlanta-Based Team – All of our training and tech support professionals are located in the metro Atlanta area, ensuring timely and reliable assistance.
At Wahsega, we are committed to making our integrators’ jobs easier. With up-front training, dedicated tech support, and a growing library of online resources, we provide the tools and expertise needed for a seamless installation and ongoing system reliability.
👉 Need training? Contact your Solutions Advisor to set up your training appointment.
👉 Need tech support? Email support@wahsega.com for assistance.
👉 Looking for video tutorials? Visit Wahsega’s YouTube channel.
👉 Need product documentation? Find spec sheets and guides on each product page.
How can we help?
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