1. Remote Access
Are you driving to individual schools when principals report that the bells stopped ringing or for bell schedule changes? Danny Layton from DCS Telecom worked with a principal who submitted an IT ticket for every bell schedule change. With the Carina Cloud Portal, school admins or integrators can update the bell schedule remotely, eliminating unnecessary site visits and saving valuable time.
2. Reliable, High-Quality Performance
One of the primary reasons integrators make service calls is when speakers go offline unexpectedly, causing stress for both schools and service providers. Argyle ISD in Texas faced frequent speaker outages in one of their schools. After installing Wahsega’s high-quality, Made-in-the-USA speakers, their offline speaker problem was immediately resolved. Reliable hardware means fewer service calls, lower costs, and happier customers.
3. Reducing Perceived Problems
Sometimes, what seems like a critical system failure is just a misunderstanding of how the system works. This can lead to unnecessary truck rolls when there’s no actual issue. Complex systems can be intimidating, but Carina is designed for intuitive use. Jeremy Womack, a former band director at Boyd Buchanan School, now manages his school’s bell schedule without needing IT assistance. The easier a system is to operate, the fewer false alarms integrators have to respond to.
Final Thoughts
Reducing truck rolls benefits both integrators and the schools they serve. By leveraging Carina, integrators can decrease unnecessary service calls, lower operational costs, and improve customer satisfaction. Whether through remote troubleshooting, reliable hardware, or user-friendly design, Carina makes system maintenance more efficient and cost-effective for everyone involved.
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